rav4 Privacy Policy — Malaysian User Data Protection
Your privacy is a priority at rav4. This policy explains exactly what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
This policy takes effect from the date you first use the rav4 platform. Last updated: 2026.
Information We Collect
When you register and use the rav4 platform, we collect the following categories of information to ensure the service runs smoothly and securely.
Account & Personal Information
During registration, we collect your full name, email address, phone number, and encrypted password. This information is used to verify your identity and enable secure access to your rav4 account. You may also be asked to provide identification documents for account verification purposes in certain situations.
Payment & Transaction Information
All transactions on the rav4 platform are conducted in Malaysian Ringgit (RM / MYR). We retain records of your deposits, withdrawals, and transaction history. Card or bank account details are not stored directly by rav4 — they are processed through third-party payment providers that comply with established security standards.
Device & Browser Data
We collect technical information such as device type, operating system, browser version, IP address, and screen resolution. This helps us ensure the platform runs smoothly across all devices, particularly for mobile users in Malaysia, who make up our primary user base.
Usage & Behavioural Data
We record pages visited, games played, session duration, betting patterns and in-platform interactions. This data is analysed in aggregate to improve the user experience, personalise content and detect any suspicious activity.
Why We Collect This Data
Account Management & Security
Personal information is used to create and manage your account, verify your identity, process transactions in MYR, and keep your account secure from unauthorised access.
Platform Improvement & Communications
Usage data helps us understand the needs of Malaysian users, improve platform performance, optimise the mobile interface, and send you important notifications related to your account, promotions, or policy updates.
Legal Compliance
Rav4 retains certain records to comply with applicable Malaysian legal requirements, including financial records and identity verification documents that may be requested by the relevant authorities.
Cookie & Tracking Technology Usage
The rav4 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser when you access our platform.
These cookies are required for core platform functions such as login, session management, and account security. Without them, the platform cannot function properly.
Used to analyse how users interact with the platform, helping us identify areas for improvement and optimise page load times, particularly on mobile connections.
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the rav4 platform.
- Session: Expires when the browser is closed; used for active login sessions
- Persistent: Stored for a limited period; retains your preferences
- Security: Protection against unauthorised access and fraud
- Analytics: Collects usage data in aggregate form with no personal identifiers
Data Storage, Security & Information Sharing
Security & Data Storage
Rav4 protects all user data using SSL encryption technology, ensuring that data transmitted between your device and our servers cannot be intercepted by third parties. Your personal data is stored on secure servers with strict access controls.
We retain data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data that is no longer needed will be securely deleted or anonymised.
Third-Party Sharing
Rav4 does not sell or rent users' personal data to any third party for marketing purposes. We only share information in the following circumstances:
- With payment providers required to process MYR transactions
- When required by Malaysian law or a court order
- With technical service providers who assist in platform operations, subject to confidentiality agreements
- With your explicit consent for specific purposes
User Rights, Policy Amendments & Contact Us
Your Rights as a rav4 User
As a rav4 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to know what personal information we hold about you. Contact our support team to request a copy of your personal data report.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to update it through your account settings or by contacting customer support.
- Right to Deletion: Under certain circumstances, you may request that we delete your personal data. Such requests will be processed subject to our ongoing legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
Privacy Policy Amendments
Rav4 reserves the right to update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Users will be notified of any material amendments via in-platform notifications or email. The latest effective date will always be displayed at the top of this document.
How to Contact rav4 Support
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, please contact the rav4 team via:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 48 business hours. For common questions, you may refer to our FAQ page us.
You now know how rav4 keeps your privacy protected. Ready to get started?